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Schlage Encode is a great wifi lock that allows you to share virtual keys, assign pin codes or use a fall back physical key.
I purchased one from Amazon Australia and received one from Amazon US. In US, the doors have the hinges on the left side as oppose to the right side hence the door locks are on the other side. When I received the lock from from Amazon and installed it, it didn't work as the lock wanted to turn the other way to lock. Amazon customer support were not helpful and offered a return. Fortunately I reached out to Schlage who replied rather belatedly but replied with knowledge that all I needed to do was to factory reset the lock and let it auto detect the handling by itself! Amazingly easy, pity it wasn't mentioned in the manuals that factory reset could change the handling.
By doing the reset, so you can switch the door to lock from right side of door to left side or vice versa.
Here's the steps to perform a factory default reset (FDR),
You can factory reset your schlage encode if you